The tools behind every customer journey system we build.

Z

Zoho One

Runs the business

One login, one shared database, more than 45 apps.

Most small teams keep customers in ten places at once: WhatsApp chats, spreadsheets, an email tool, an invoicing app. Nothing talks to anything else, so leads and payments slip through the gaps.

Zoho One puts every stage on one database. An enquiry lands in the CRM, books a call, signs the quote, gets the invoice, and starts onboarding, with no copying and pasting in between. We switch on only the apps your team needs now, so it stays simple to use.

What we build with it

• Capture Website forms, chat, and booking pages that drop every lead straight into Bigin or Zoho CRM.
• Convert Quotes, e-signatures, and invoices sent from the deal, so a yes turns into a payment fast.
• Operations Engine Dashboards and reports that show the whole journey without asking around.

M

Make

Connects the apps

A visual canvas that moves data between every tool you use.

Custom code for every workflow is expensive to build and breaks without warning. Make shows each step on a visual canvas, so you can see exactly what ran and what failed.

When a form is sent, an invoice is paid, or a contract is signed, Make passes the details on right away. If another service is down, it waits and tries again, so no lead is lost.

What we build with it

• Capture Instant handoffs from website forms and payment pages into your CRM.
• Follow Up Alerts to WhatsApp, email, or Slack the moment a hot lead needs a reply.
• Operations Engine Contacts, deals, and tasks kept in sync across every app.

B

Brevo

Sends the messages

Email and SMS that reach the inbox, priced by messages sent.

Most businesses lose touch with a lead after the first chat, and leave new clients wondering what happens next. Brevo sends both the must-arrive emails (receipts, access links) and the automatic follow-up sequences.

You pay by how many emails you send, not by how many contacts you keep, so your costs do not jump as your list grows.

What we build with it

• Follow Up Helpful follow-up sequences that keep you in mind until the lead is ready.
• Onboard Step-by-step welcome emails that start the moment a client signs.
• Bring Back Win-back campaigns for past clients who have gone quiet.

S P

Stripe & Paystack

Takes the payments

Cards, subscriptions, mobile money, and bank transfers.

If a client cannot pay the way they want, in the currency they use, the sale stalls. Stripe handles international cards and subscriptions. Paystack adds local options such as M-Pesa and bank transfers.

Every payment sends a branded receipt and updates your books and CRM, so nobody reconciles by hand.

What we build with it

• Convert Branded payment links for services, deposits, and kits.
• Onboard Monthly billing for retainers, so nobody chases invoices.
• Operations Engine Paid transactions show up in your CRM and accounting straight away.